Understanding Pending, Authorized, and Cleared Transactions

Zena card statements often display transactions in various states: Pending, Authorized, and Cleared. Understanding the differences between these states will help you keep track of your spending and maintain financial stability.

Pending Transactions

A pending transaction is an authorization request initiated by a merchant when you make a purchase with your Zena card. When you use your card for a transaction, the merchant requests approval from your card issuer to ensure you have enough available credit. This initial request is known as a "pending transaction."

Authorized Transactions

An authorized transaction is a pending transaction that has been approved by Zena. Once the issuer confirms the validity of the transaction, it becomes "authorized." In some cases, merchants might authorize the card for $0.01 while your purchase is being completed, as often seen with gas stations. Some authorized transactions will stay in this state for up to 8 business days.

Cleared Transactions

A cleared transaction has been fully processed and deducted from your available funds. It represents a completed purchase on your Zena card.